Features
- Tubeless pump
- Small waterproof pods (3.9 cm x 5.2 cm x 1.45 cm) adhere to skin and communicate wirelessly to a Personal Diabetes Manager (PDM)
- Pods contain insulin and self-inserting angled cannula (hands free auto cannula insertion)
- Click here for differences between Eros and DASH (PDF) . There are two types of Omnipod Insulin Management Systems in Canada. The older system uses Eros pods that communicate with a thicker PDM via radio waves. The newer system uses DASH pods (blue cannula cover) that communicate with a sleek PDM via bluetooth. The DASH PDM does not have a blood glucose meter incorporated. The Eros and DASH pods and PDMs are NOT interchangeable. There are other differences. Please reference the PDF above.
- PDMs allow for all insulin delivery programming including bolus calculator, remote bolusing, viewing of insulin-on-board, basal rate changes etc.
- Uninterrupted basal delivery if PDM is misplaced.
- Uploadable to Diasend
- Note, the DASH PDM's 7 day average insulin dose is 6 days + hours in current day. Eg if viewing at 0900 the 7 day average is 6 days + 9 hours of insulin. If looking at short term changes, eg. in preganncy, educators may wish to view daily totals and average those.
- Note: According to p.12 of the user manual, “Apidra is compatible with the Omnipod DASH® System for use up to 48 hours (2 days).”
- Note: Per manual, "Insulin sensitive patients should be aware that the accuracy of the device below 1U is ±0.05 units. For a dose of 0.05 units the actual bolus delivered may be as low as 0.00 units or as high as 0.10 units."
Training
- Eros (older pods and sytem)
- Eros System User Guide
- Eros - how to change a pod
- DASH (newst pod and system)
- Virtual DASH PDM (Choose U.K. as country)
- DASH HCP Quick Start Guide (2 pages)
- DASH Patient Quick Start Guide (20 pages)
- Full DASH User Guide
- DASH training videos
- DASH Tips:
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- The DASH PDM has a PIN set by the user. If the PIN is forgotten, the last 4 digits of the serial number will unlock the PDM.
- A battery change in PDM should not require a Pod change. If that is happening then likely the PDM internal lithium battery is depleted. The patient should call customer support to have PDM replaced.
- If the pod fails to pair, the Omnipod syringe may be used to attempt to withdraw insulin from the pod prior discarding.
- We're told the 7 day average of total daily dose may not be accurate depending on when viewed. The calculation includes the current incomplete day as a full day. Depending on the situation, the daily totals may wish to be viewed and averaged manually, eliminating the current incomplete day.
- To silence a "screaming" pod that cannot be deactivated from the PDM, insert a paperclip into the hole on the back of the pod, on the opposite side of the cannula.

Reports - Glooko
- Glooko Health Care Provider Reports Summary (U.S.)
- Glooko Legend (icons) eg. for set changes etc
- Instructions for patients to link their data to DCC clinic account...see Heading "To Upload Diabetes Devices" on the Diabetes Appt Preparation Page
FYI & Misc
- Pods can only be purchased via Diabetes Express or Richmond Square Pharmacy in Calgary.
Company Contacts
- Omnipod Canada Website
- Customer care:1.855.POD.INFO (1.855.763.4636)
- Vacation loaner requests 1-855-Pod-Info (763-4636)
- Jodi Thorimbert 1-403-594-2194 jthorimbert@insulet.ca Calgary area rep
- Sarah Iqbal-Khan 416-540-4688 This email address is being protected from spambots. You need JavaScript enabled to view it. Senior Market Access Manager